Terms of Service

Last Updated: December 25, 2025

1. Acceptance of Terms

By accessing or using ScaleChat services, you agree to be bound by these Terms of Service and our Privacy Policy.

2. Description of Service

ScaleChat provides an AI-powered customer engagement platform including:

• Multi-channel messaging management
• AI agent automation
• Analytics and reporting
• Integration with third-party services

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

4. Acceptable Use

You agree not to:

• Violate any applicable laws or regulations
• Send spam or unsolicited messages
• Attempt to gain unauthorized access to our systems
• Use the service for illegal or harmful activities

5. Intellectual Property

All content, features, and functionality of ScaleChat are owned by us and protected by intellectual property laws.

6. Limitation of Liability

ScaleChat shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

7. Termination

We may terminate or suspend your account at any time for violations of these terms or for any other reason at our discretion.

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use constitutes acceptance of modified terms.

9. Governing Law

These terms are governed by applicable laws. Any disputes shall be resolved in the appropriate jurisdiction.

10. Contact

For questions about these terms: legal@scalechat.cloud